Friday, February 25, 2011

Doctors Without Borders

Ok, so when I was in college and medical school, long years ago in the age of knights and castles and fair ladies and pathology pot cases and microscopes that had real slides with real stains, we used to hang out to study. We went to Krystal, because Krystal was open any hour of any day or night, including holidays in those days if memory serves. Krystals were cheap ("Take home a sackful", remember?), good and consistent. We went to Dunkin Donuts, because, oh my God, it's donuts, for crying out loud. Yeah, they had barley soup too, and pretty good large coffees to keep you going as you studied for that micro test that you wanted to blow out of the water, but OH MY GOD it was the donuts, right? Am I right? We bellied up to the counter or commandeered a group of tables and set up base camp, established radio connections, and went at it for hours on end. We would order another something just when the fetid breath of the night shift manager was felt hot and heavy on the back of our necks. Spend a buck, get another hour or two. Just like a budget parking meter for starving students.

Later on, many years later on, we have all turned to other places to hang out and study and talk and listen to music and do other things. We do this as teenagers, we do this as college students and medical students and residents and we even do it as middle aged guys like me who have long since forgotten where they stashed the cap and gown and have been at this game for longer than they want to admit. We go places that are not our own places to hang out. To have an experience. To just be in another space. It's all good. It's a fun thing to do, and it can even inspire creativity and help you relax and pump you up if you need that (quad espresso, oh geez, please, yes, hit me again, Mr. Barista). We have gone from spreading out our piles of papers and books and charts and lab reports and projects to lugging our huge, seven pound HPs to flipping out our cool BlackBooks (did you have one of those, yeah, did you? Sweet) to now casually reaching over, bending at the waist and taking out our 1.5 pound iPad, with ONE HAND, and casually setting up the DODOcase so that the angle is just right for the person at the next table to see how cool we are without seeing our precious data (which includes our all-important Twitter stream and Facebook homepage). We might, we just MIGHT, even venture into one of these places one day with (gasp!) just an iPhone 4 and a set of Bose earphones (the newest ones, of course, with the little plastic inserts so that everyone KNOWS they are the newest ones) and proceed to run the government of Sweden via Go to Meeting over WiFi. Awe-some.

Well, boys and girls, Borders has been one of those places of late where you could watch this ongoing, ever-changing dance. So has Starbucks and maybe even Barnes and Noble. Maybe even Dunkin Donuts still, if you're really stretched. But, alas, Borders is on its last legs. It is turning the page on its final chapter, closing out another installment in a miniseries of...well, you know. It is CLOSING. Oh, geez. All that congregational space. All that coffee and those little pastries. it's like closing down and de-sanctifying a church, for God's sake. Medical students, college students, DOCTORS without BORDERS? Where will we congregate? Where will we talk? Where will we plan and scheme and brainstorm? Where will we listen to bad music on Friday nights (well, he's a friend and he's just getting started-cut him some slack, OK?)

The sad fact of it is, my friends, is that we have met the enemy and he is us. We have gradually, slowly and surely stopped sharing projects, taking them physically off the tables and putting them into Microsoft Project or other software systems. We have left the books on the shelves opting to download them to e-readers or gulp them audibly. We have quit talking to each other, with every person you see around those shrinking tables attached to a device by two tiny little cords running into their ears, stimulating one part of their cortex but completely shutting down another. We have stopped interacting with each other in real time the way we used to at Krystal at three AM. It's sad, but it's true. Borders is but a casualty of this war on real reality. Virtual reality, virtual networks, virtual friends, virtual mentors. They have virtually taken over our social spheres.

I will miss those gritty, scary, seat-of-my-pants times. I really will.

How about you?

8 comments:

  1. Krystal, White Castle! I still love White Castle. I too am bummed about Borders and I feel in my tiny way the I contributed as I love my e-reader and do not buy nearly as many books (actual physical books) as I used to. While big Borders may be closing, I think the small coffee shops have taken their place. There is a small coffee shop in a nearby town and I love it there. It may be all old, retired men, but they have become friends and in the long run I prefer the small town atmosphere as opposed to big box stores like Borders.

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  2. Don't leave out Amazon. Those of us who still prefer actual physical books often get 'em cheaper from Amazon. I can't remember the last time I bought a stack of books from Borders or another physical bookstore... What a shame.

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  3. Sandy,

    I agree. I love my e-readers (we have a Kindle and I mostly use my iPad now) but I do so love going into the little locally owned bookstores that populate the towns I also love to go to, by the beach, etc. Local coffee shops are great too. We have one opening soon in downtown Augusta that I want to check out, and I hope she does very well with it!

    Greg

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  4. Susan,

    Yes! I just signed up for Amazon Prime because I was ordering a bunch of springtime flower seeds and some tech stuff. I have ordered both books and actual physical music from them as well. You can get alomst anything from Amazon, and that's a lot of fun too.

    Greg

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  5. Perhaps in part because I'm a small business owner, I prefer my local coffee shop and in the past our local bookstore before it went out of business.

    My daughter and I are concerned because our local video store recently went out of business. There were several employees who were "outside the box" in a traditional sense but who had so much passion for movies/videos/DVD's it was easy to become attached to them and over look their unusual style. THEY were the reason we continued to do business with this store even though I spent more money then I'd like to admit in over due fines.

    While Netflicks and ITunes made watching movies so much easier, I think we really stopped going to this store when many of our favorite employees left. The new crew didn't seem to really care or know as much about the "ones" we wanted to rent, lacked basic customer service skills and simply never remembered out name.

    I know Amazon has changed my buying habits but I also know that when I receive remarkable customer service I will pay a little more money. I encourage folks to support our own local business community. If you own a small business please attempt to remember our name.

    Cheers!

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  6. Lisa,

    All are valid points. I too value our local merchants and we do business with many of them. I want to support them especially if their level of customer service outstrips the competition. I also really am a fan, as you know, of the ease of use of Apple products and services. If I can get the books, movies, and music I want at a competitive price in a ridiculously easy way, then I will pay to do that. I am one of those people who enjoy the Apple ecosystem and what it does for me.
    I think you're right in that most people will be willing to pay a little more for excellent service and top-drawer quality.

    Greg

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  7. Love this post. I'm afraid we haven't seen the worst of it. I imagine we will sink lower and once again find the need for one another. Just as the tech divide between doctor and patient will get worse before we realize our newly defined human-to-human role. Yes, we need one another. And I believe I need a donut.

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  8. Bryan

    Yes, we do need our patients and our colleagues and all those REAL relationships. Like you, I am so excited to be in the middle of this tech and social media explosion, but I don't want us to lose our humanity, no matter "what technology wants". (Great book, by the way, What Technology Wants, from Amazon or Borders or local shop or...I think youve read it). Thanks for reading! :)

    Greg

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